DELIVERY OPTIONS

All orders are sent by Royal Mail’s registered services, which enable items to be tracked after delivery. For orders within the UK there are three delivery options: 

If you choose the Standard Delivery option your order will be sent wrapped in tissue paper in a padded envelope. Orders over £10 will come with a card pillow gift box. If you choose Special Delivery your order will arrive by 1pm the day after it is posted. Please note that if you choose this option your item(s) may not necessarily arrive the day after you place your order. This is because some items require more time to prepare, for example if an item needs to be engraved or plated. If this is the case I will email you confirming how long your order will take. Feel free to email me before you place your order to get an estimated delivery time. All international orders are sent by the International Signed For service and will come in a card pillow gift box.

Please note all orders will require a signature on delivery. If you are not in when the package arrives Royal Mail will leave a card to inform you that delivery was attempted and details of how to collect it. From then you will have 7 days before the package is returned to Black Pearl. To avoid this you will have the option of selecting a different delivery address, for example your work address.

Once shipped, UK orders sent by Standard Delivery should arrive within 1-3 working days. If your order has not arrived after 5 days email me your name, address and order number and I’ll look into it and get back to you asap.

International orders my be subject to customs charges, these vary from country to country and it is the responsibility of the recipient to pay them.